This month we are investigating how those tasked with purchasing furniture approach their role in delivering a long lasting product that pleases both ownership and guests, all while anchoring the in-room experience. We connected with two industry superstars; Joe Motley, Program Manager at Walt Disney World, and Neil Locke, principal at Neil Locke & Associates, and asked them to share their thoughts on the importance of buying the right quality furniture at the right price.
There has been a big shift in hospitality during the last five years. Public spaces in hotels, especially the lobby, are officially the front and center attraction. While they have always been the first thing guests see, there is a new focus. This relates to setting the stage for experience while simultaneously creating engaging spaces where people want to hang out, and importantly, spend money.
Purchasing Pro Tips: From P.O. to Delivery
We all know what purchasers do, they purchase! But knowing what they do is very different than understanding how they do it. So, we spoke to a couple of purchasing experts to find out exactly how they spend their days.
Hint: It’s a lot more involved than shopping for pretty things.
Turns out, there’s a lot of management and skill required to ensure projects come in on time, on budget, and feature products that can live up to the rigors of hotel living. Here’s some tips gleaned from these pros:
Purchasing FF&E, particularly furniture, can be a complicated task, especially for high end custom products. But it doesn’t have to be. We spoke with two purchasing pros -- who also have extensive design backgrounds -- and talked them into sharing their best practices for buying furniture.